At SlayGem, we are committed to delivering your jewelry safely and promptly. Please review our shipping and delivery policy below:
1. Shipping Partners
We have partnered with Blue Dart, Ekart, Delhivery and DTDC to ensure reliable and efficient delivery of your orders.
2. Delivery Timeframe
- Orders will be delivered within 7 business days from the date of order confirmation.
- Delivery times may vary based on your location, unforeseen delays, or high-demand periods.
3. Shipping Charges
- We offer free delivery on all orders above 500 rupee. There are no additional shipping fees.
4. Delivery Locations
- We currently only deliver within India.
- International shipping is not available at this time.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email/SMS to track your shipment.
6. Delivery Issues
- If your package is delayed beyond the estimated timeframe, please contact our support team at [slaygeminfo@gmail.com].
- If a package is undeliverable due to an incorrect address, we are not responsible for re-shipping charges.